NURSE LINE AND QUIT TOBACCO PROGRAM HAVE NEW PROVIDER

Starting in January, both our 24/7 Nurse Line and Quit Tobacco program will be delivered by new providers.

24/7 REGISTERED NURSE TELEPHONE LINE NOW PROVIDED BY AETNA

Starting January 1, 2020, our 24/7 nurse line – available to all Trust participants and their covered family members will be provided by Aetna instead of Optum. You will receive the same 24/7 support, and Aetna registered nurses will provide the same level of healthcare advice to ensure you and your family get the right health care for your concerns. Call 877-362-9969, option 1 to connect to a nurse.

QUIT TOBACCO HEALTH COACHING REPLACES QUIT FOR LIFE

Starting January 1, 2020, the stop tobacco program, Quit for Life by Optum will be replaced by a new Quit Tobacco Coaching program by StayWell. This is the same company that provides PPO participants’ health coaching program, and they will deliver the same quality support to help you quit tobacco (and vaping) for good. Call 877-362-9969, option 4 to connect to the Trust’s Quit Tobacco Coaching Program.