Bringing the Doctor to You


The Trust offers multiple ways to access the care you need for yourself and your covered family members without going to the doctor’s office. Whether it’s by phone, chat, or video, you can get confidential medical care wherever it’s most convenient for you. Take advantage of one of these unique services when you can’t — or don’t want to — leave the house.

Doctor On Demand™ is a confidential virtual medical care service available 24-hours a day, seven days
a week. Doctor On Demand physicians can treat a wide variety of the most common non-emergency health conditions, such as colds, the flu, migraines, urinary tract infections, allergies, and more.

How to get care: visit the Doctor On Demand page to sign up.

Virtual visits with your primary care physician are also covered by the Trust. Check with your regular doctor to see if they offer phone and video options.

The Trust’s Nurse Line gives you direct access to trained registered nurses 24 hours a day, 7 days a week, 365 days a year. Call any time and knowledgeable, experienced nurses will confidentially help you find reliable information so you can make informed healthcare decisions.

How to get care: call 877.362.9969, option 1 to contact a nurse.


Doctor On Demand’s diverse team of licensed psychiatrists and psychologists can provide the emotional support you need from the privacy and comfort of home. This program is available for the next six months and is fully paid for by the Trust.

Please remember: if you’re having a medical or mental health emergency, call 911 or go to the nearest emergency room.