Behind the Counter: Understanding Drug Shortages

If you’ve had troubles refilling a prescription because the medication wasn’t available, you’re not alone! Drug shortages are a common problem across the country right now, often making it hard for people to get the medications they need. Despite pharmacists’ best efforts to ensure availability, shortages can happen unexpectedly and vary from day to day.

What Causes Drug Shortages?

Drug shortages have various causes, including high demand, manufacturing issues, and companies stopping production of certain drugs. Generic drugs, which are often cheaper than branded drugs, can be more affected because fewer companies make them.

The Trust is closely monitoring shortages and striving to ensure that everyone has access to the medications they need. However, if your prescribed medication is unavailable at your local pharmacy, here are steps you can take:

• Ask your pharmacy to check their other stores in the area: Pharmacists may be able to locate the medication at another location.
• Check other Trust Customer Network pharmacies: While one pharmacy system may not have a particular medication, another system may, so it’s worth checking with other stores.
• Consult with your healthcare provider or pharmacist about alternative medications: They can help address your immediate needs by suggesting alternatives that may be available or suitable for your condition.
• Call the Trust Office and/or WellDyneRx for assistance: If the medication is still unavailable, contacting the Trust Office or WellDyneRx can provide further support and guidance.

While it can be concerning to encounter difficulties finding your prescribed medications, it’s essential to stay proactive and explore all available options. Temporary shortages can happen, but the Trust is here to help make sure you get the medicine you need.