{"id":3795,"date":"2018-05-26T12:43:08","date_gmt":"2018-05-26T12:43:08","guid":{"rendered":"https:\/\/soundhealthwellness.com\/ppo\/?page_id=3795"},"modified":"2022-10-21T20:40:17","modified_gmt":"2022-10-21T20:40:17","slug":"doctor-on-demand","status":"publish","type":"page","link":"https:\/\/soundhealthwellness.com\/ppo\/benefits\/doctor-on-demand\/","title":{"rendered":"Doctor On Demand\u00ae"},"content":{"rendered":"<h3>Care When and Where You Need It<\/h3>\n<p>Doctor On Demand is a confidential virtual medical care and mental health care service that is fully paid for by the Trust, without any co-insurance costs for your visit. The service is available 24-hours a day, seven days a week.<\/p>\n<p><strong>Medical Care:<\/strong><\/p>\n<p>Today, with advancements in technology, you can get medical care from the comfort of your home, a work break room, or wherever you may be when you need it &#8211; even while on vacation!<\/p>\n<p>Doctor On Demand physicians can treat a wide variety of the most common non-emergency health conditions, such as colds and flu, migraines, urinary tract infections, allergies, and more. Your doctor can:<\/p>\n<ul>\n<li>Offer advice and recommend treatment options, including effective home treatments,<\/li>\n<li>Call in any necessary prescriptions to your preferred pharmacy, and<\/li>\n<li>Order certain lab tests, if needed.<\/li>\n<\/ul>\n<p>Get the peace of mind of seeing a doctor with the convenience of not needing to miss work, visit a clinic when you are very sick, or having to make a late-night run to Urgent Care.<\/p>\n<p class=\"callout\" style=\"font-size: 100%\">\u201cI saw a Doctor on Demand yesterday. It was awesome! She helped me and called in a prescription and it went through the insurance and was all ready for me. It went very smoothly. So much easier for me than trying to find time to get to a doctor with my crazy schedule. So glad you guys added it for us as a benefit.\u201d<br \/>\n<span class=\"author\"> &#8211; Trust participant Shannon A.<\/span><\/p>\n<p><strong>Mental Health Care:<\/strong><\/p>\n<p>Doctor On Demand\u2019s diverse team of licensed psychiatrists and psychologists can provide the emotional support you need from the privacy and comfort of home.<\/p>\n<p><em>Please note, for more complex medical concerns, please schedule a visit with your Primary Care Physician, or if the issue is life-threatening, please call 911 or visit your local emergency room<\/em>.<\/p>\n<div class=\"accordion page-accordion\" style=\"max-width: 100%\">\n<div class=\"title\">\n<p>A Few Easy Steps Gets You Started<\/p>\n<div class=\"expand-toggle\"><\/div>\n<\/div>\n<div class=\"content\">\n<p>Registering through the Doctor On Demand website or downloading the Doctor On Demand App is easy and will connect you quickly to a doctor the next time you need medical care.<\/p>\n<p>Once you\u2019re registered with Doctor On Demand, you can schedule a live video consultation at a time that is convenient for you. If you need immediate non-emergency medical care, you can speak to the next available physician.<\/p>\n<p>Please note: Employee participants and covered spouses need to register separately but any covered dependent children can use services through the employee participant\u2019s account.<\/p>\n<p>To download the App, and register, you\u2019ll need:<\/p>\n<ul>\n<li>A valid email address<\/li>\n<li>A valid phone number<\/li>\n<li>Your date of birth<\/li>\n<li>Your PPO Member ID<\/li>\n<li>A smart phone or tablet, or a computer (Google Chrome browser recommended)<\/li>\n<\/ul>\n<p class=\"title-header\"><strong>On Your Smart Phone or Tablet<\/strong><\/p>\n<p><a href=\"\/ppo\/wp-content\/uploads\/sites\/3\/2018\/05\/Sound-Health-Registration-Experience-2.pdf\" target=\"_blank\" rel=\"noopener\">Step-by-step instructions on how to install Doctor On Demand on your smartphone or tablet<\/a><\/p>\n<p>Or, simply get the free app from the App Store or Google Play by texting REGISTER to 68398. You will receive a link to download the App to your phone. Follow the prompts to enter your information (see link above for detailed instructions).<\/p>\n<a href=\"https:\/\/itunes.apple.com\/ca\/app\/doctor-on-demand\/id591981144?mt=8\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"3799\" data-permalink=\"https:\/\/soundhealthwellness.com\/ppo\/benefits\/doctor-on-demand\/newappstorelogo\/\" data-orig-file=\"https:\/\/soundhealthwellness.com\/ppo\/wp-content\/uploads\/sites\/3\/2018\/05\/newappstorelogo.jpg\" data-orig-size=\"268,264\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"newappstorelogo\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/soundhealthwellness.com\/ppo\/wp-content\/uploads\/sites\/3\/2018\/05\/newappstorelogo.jpg\" data-large-file=\"https:\/\/soundhealthwellness.com\/ppo\/wp-content\/uploads\/sites\/3\/2018\/05\/newappstorelogo.jpg\" class=\"alignleft size-thumbnail wp-image-3799\" src=\"https:\/\/soundhealthwellness.com\/ppo\/wp-content\/uploads\/sites\/3\/2018\/05\/newappstorelogo-150x150.jpg\" alt=\"\" width=\"34\" height=\"34\" srcset=\"https:\/\/soundhealthwellness.com\/ppo\/wp-content\/uploads\/sites\/3\/2018\/05\/newappstorelogo-150x150.jpg 150w, https:\/\/soundhealthwellness.com\/ppo\/wp-content\/uploads\/sites\/3\/2018\/05\/newappstorelogo-125x125.jpg 125w, https:\/\/soundhealthwellness.com\/ppo\/wp-content\/uploads\/sites\/3\/2018\/05\/newappstorelogo.jpg 268w\" sizes=\"auto, (max-width: 34px) 100vw, 34px\" \/><\/a><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.doctorondemand.android.patient&amp;hl=en_CA\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"3800\" data-permalink=\"https:\/\/soundhealthwellness.com\/ppo\/benefits\/doctor-on-demand\/play_prism_hlock_2x-2\/\" data-orig-file=\"https:\/\/soundhealthwellness.com\/ppo\/wp-content\/uploads\/sites\/3\/2018\/05\/play_prism_hlock_2x-1.png\" data-orig-size=\"78,78\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"play_prism_hlock_2x\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/soundhealthwellness.com\/ppo\/wp-content\/uploads\/sites\/3\/2018\/05\/play_prism_hlock_2x-1.png\" data-large-file=\"https:\/\/soundhealthwellness.com\/ppo\/wp-content\/uploads\/sites\/3\/2018\/05\/play_prism_hlock_2x-1.png\" class=\"alignleft size-full wp-image-3800\" src=\"https:\/\/soundhealthwellness.com\/ppo\/wp-content\/uploads\/sites\/3\/2018\/05\/play_prism_hlock_2x-1.png\" alt=\"\" width=\"34\" height=\"34\" \/><\/a>\n<div class=\"clearfix\"><\/div>\n<p class=\"title-header\"><strong>On Your Computer<\/strong><\/p>\n<p><a href=\"\/ppo\/wp-content\/uploads\/sites\/3\/2018\/05\/Sound-Health-_-Doctor-On-Demand-WEB-Registration-Experience-1-3.pdf\" target=\"_blank\" rel=\"noopener\">Step-by-step instructions on how to activate your Doctor On Demand account on your PC or Mac<\/a><\/p>\n<p>Or, visit <a href=\"http:\/\/www.doctorondemand.com\" target=\"_blank\" rel=\"noopener\">www.doctorondemand.com<\/a> and click on Join Now. Follow the prompts to enter your information (see link above for detailed instructions).<\/p>\n<\/div>\n<div class=\"title\">\n<p>Doctors You Can Trust<\/p>\n<div class=\"expand-toggle\"><\/div>\n<\/div>\n<div class=\"content\">You can be confident that you are getting the best medical care with Doctor On Demand\u00ae. The board-certified physicians have an average of 15 years\u2019 experience, are US-based, and trained at top medical schools nationwide. This confidential medical service is fully paid for by the Trust for all PPO Plan Participants and their covered family members.<\/div>\n<div class=\"title\">\n<p>Get Support<\/p>\n<div class=\"expand-toggle\"><\/div>\n<\/div>\n<div class=\"content\">\n<p>Doctor On Demand provides around the clock support and can assist Trust members with account registration, downloading the App, resetting passwords, and scheduling appointments. You can contact them through:<\/p>\n<ul>\n<li>Email: <a href=\"mailto:support@doctorondemand.com\" target=\"_blank\" rel=\"noopener\">support@doctorondemand.com<\/a><\/li>\n<li>Phone: (800) 997-6196<\/li>\n<li>In the Doctor On Demand\u00ae app: Select \u201cAccount\u201d, then \u201cCustomer Support\u201d<\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Care When and Where You Need It Doctor On Demand [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":6475,"parent":7,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3795","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/soundhealthwellness.com\/ppo\/wp-json\/wp\/v2\/pages\/3795","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/soundhealthwellness.com\/ppo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/soundhealthwellness.com\/ppo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/soundhealthwellness.com\/ppo\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/soundhealthwellness.com\/ppo\/wp-json\/wp\/v2\/comments?post=3795"}],"version-history":[{"count":4,"href":"https:\/\/soundhealthwellness.com\/ppo\/wp-json\/wp\/v2\/pages\/3795\/revisions"}],"predecessor-version":[{"id":6785,"href":"https:\/\/soundhealthwellness.com\/ppo\/wp-json\/wp\/v2\/pages\/3795\/revisions\/6785"}],"up":[{"embeddable":true,"href":"https:\/\/soundhealthwellness.com\/ppo\/wp-json\/wp\/v2\/pages\/7"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/soundhealthwellness.com\/ppo\/wp-json\/wp\/v2\/media\/6475"}],"wp:attachment":[{"href":"https:\/\/soundhealthwellness.com\/ppo\/wp-json\/wp\/v2\/media?parent=3795"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}